Software Review – Tenorshare Data Recovery for Mac

Tenorshare Data Recovery for Mac is one of the many data recovery products offered by Tenorshare. The company develops software aimed at recovering lost/deleted data from a number of platforms and devices. This particular software is dedicated to pulling out seemingly lost documents, photos, audios, videos, and many other files from Mac hard drives, USB flash drives, external hard drives, SD cards, etc.

The product can recover deleted, inaccessible, unreadable, and corrupt data from FAT16, FAT32, NTFS, and HFS+ file systems and works smoothly with various Mac devices like iMac, MacBook Air, Mac Pro, MacBook Pro etc. It is packed with quite an impressive set of features that include:

  • Recovery of permanently deleted and formatted data
  • Support for multiple Mac and iOS devices
  • Ability to smoothly recoup lost data from different removable storage devices
  • RAW Recovery support to salvage missing data from lost/corrupted volumes
  • Support for more than 550 file formats
  • Enables file preview before recovery
  • Allows users to save Recovery session on disk and resume later
  • Provides partition recovery options
  • Supports iTunes Backup Recovery

Like most other Mac data recovery utilities, Tenorshare Any Data Recovery is compatible with multiple Mac OS versions like Sierra, El Capitan, Yosemite, Mavericks, Mountain Lion, Lion, and Snow Leopard. Additionally, it also works with Mac OS X 10.5 and 10.4.

To analyze how well the software recovers data lost due to accidental deletion and reformatting, we conducted tests with it on a Mac loaded with some sample data. The results of our tests have been summarized below.

Lost File Recovery

On Mac deleted files are sent to the Trash folder where they are retained for 30 days before being removed from the system permanently. Alternatively, files are permanently purged from Macs when the Trash is emptied manually, they are auto-deleted by macOS since they’re older than 30 days, or users delete them through a ‘Command + Shift + Option + Delete’ operation.

During our tests we permanently deleted 5 documents (including Word, Excel, and PDF files), images (including JPG, BMP, and PNG files), video and audio files (including MP3, WAV, MP4, MKV, and WMV files). Thereafter we attempted their recovery with Tenorshare. We also ran the software on a reformatted drive to see if it could perform as promised. Here’s what we found.

  • Lost Image Files

    The software performed reasonably well while recovering accidentally deleted image files. All our recently deleted photos were recovered accurately, but some had their original file names mixed up. Some photos were also duplicated under wrong file names. Also, when we repeated the test with some more deleted photos, some of the older photos couldn’t be found. This indicated that with recently deleted photos the software would work well, but it might not with old pictures. We gave the software a score of 79%.

  • Lost Document Files

    Similar results here. All files were recovered but one Excel sheet had its contents mixed up. The contents of different columns were shuffled and sorting them back properly was challenging. Here two, the second run of the product showed discrepancies. A score of 85% was awarded here.

  • Lost Audio & Video Files

    This area was a total disaster. None of our lost multimedia files could be recovered completely. Two of the files displayed file thumbnails correctly but didn’t open at all after recovery. With others, only bits and pieces of playback could be revived. 20% results here.

  • Reformatted Drive Recovery

    In the case of reformatted drive, results were better. The scanning speed was average but the results were better so there was no direct relation between scanning speed and recovery success.

    • Lost image files – 85% results
    • Documents – 87% results
    • Multimedia – 50% results. Results were fine with respect to audio files but no success with videos.
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Advanced Features

Tenorshare Data Recovery for Mac is laced with quite a few advanced features that can come in handy to perform technically challenging tasks.

  • RAW Recovery – In case the ‘Lost File Recovery’ option of the software doesn’t succeed in recovering the files you’re looking for, an advanced RAW Recovery option can help you out. With this feature, the software performs a “deep” scan of corrupted/severely damaged hard drives to try and recover lost files.

  • Partition Recovery – Incorrect partitioning operations can cause vital data saved on them to go missing. Also, damage to the partition table or virus infections can result in entire partitions to “disappear” from your Mac. Using Tenorshare’s Partition Recovery feature, now you can safely recover lost partitions in a few clicks. This feature allows you to conduct a ‘Quick Scan’ (which works for most cases) or a ‘Complete Search’ (which takes more time but delivers better results).

  • Resume Recovery – A unique feature of the software allows saving the recovery session to the hard drive. This is to enable users to pause a running recovery and resume it from where they left off at a later time. This feature can also come in handy if you save recovery session at the point where drive scan has been completed. That way, to perform another recovery you won’t have to scan the drive again.

  • iTunes Backup Recovery – An advanced iTunes Backup Recovery feature of the software facilitates Contacts, Call History, Messages, Notes and Photo recovery from iTunes backup files. This feature can be used on Mac systems as well as iPhone, iPad, and iPod to extract vital data from corrupted / damaged iTunes backup files.

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Ease of Use

Ease of use was one area of Tenorshare Any Data Recovery that didn’t disappoint.

  • The software had a descriptive user interface
  • The instructions given at each step could be followed smoothly
  • The number of steps to be followed wasn’t too much

Also, as compared to other similar products, there weren’t many confusing recovery options. But the downside here was that we couldn’t customize the scan to select particular file types or folders so as to reduce the time required for scanning. The software scanned the entire drive by default.

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Working Speed & Ease on System Resources

The software’s working speed was measured on two parameters:

  • Hard Drive Scanning Speed – The amount of data that we gave the software to scan wasn’t much. Even then, the software couldn’t skim through it swiftly. It took its time. So considering a real scenario where GBs of data would be involved, we’d say that it would be able to scan hard drives at the rate of 50 to 70 GBs per hour which isn’t overly impressive.
  • Data Recovery Speed – This was better as compared to scanning speed albeit only by a small margin. This ranged somewhere close to 80 to 85 GBs per hour.

Downloading the demo version of the software took just a couple of seconds and installing it was also simple. It didn’t need much space on the hard drive (200MB minimum) or RAM either. Thought the minimum RAM needed is 512MB, the software specification recommends having at least 1GB RAM. That means with a lower RAM and a large amount of data, your system’s overall performance could be negatively impacted while the scan is running.

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Pricing & Licenses

There are 3 flavors to the software, each with different usage restrictions and prices.

  • Trial Version – Free. Can only be used to preview recoverable data.
  • 1-year subscription – Will cost you $59.95. Can be used on 1 Mac for 1 year with free 1-year support and upgrade.
  • Family Pack – Will cost you $79.95. Can be used on 2 – 5 Macs for lifetime with free support and upgrade.
  • Unlimited License – Will cost $299.95. Can be used on unlimited number of Macs for lifetime with free support and upgrade.
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Help & Support

As far as getting in touch with their technicians is concerned, Tenorshare fared above average. They don’t have a Live Chat window on their website, but they do respond to email queries. The support email can be found easily on the website. Also, there is a lot of reading material related to their products in dedicated Order FAQ, Technical FAQ, Registration, and Product Guides sections.

8.3 Total Score

Tenorshare Data Recovery for Mac is an average option for Mac data recovery. While it promises a lot of advanced features, format and device support, and is competitively priced, it won't make the best choice when it comes to doing its core work – recovering lost files. You should definitely consider other options that have better recovery rates.

Lost File Recovery
6.8
Advanced Features
9.0
Ease of Use
8.0
Working Speed
7.5
Ease on System Resources
8.5
Pricing
9.0
Help & Support
8.0
Supported Formats
9.5
PROS
  • User-friendly & Affordable
  • Supports many file formats & devices
  • Offers multiple modes of recovery  
  • Support iTunes Backup Recovery
CONS
  • Not overly impressive recovery rates
  • Recovery process isn't customizable
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